Privacy Policy
Last Updated: February, 2024
1. Introduction
Welcome to ACTV Los Angeles ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.actv.la] (the "Site"), make purchases, and interact with our services. By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
Personal Information:
- When you make a purchase, create an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, and payment details.
Automatically Collected Information:
- We may automatically collect certain information about your device, including your IP address, browser type, operating system, and browsing patterns when you use our Site.
Cookies:
- We use cookies to enhance your experience on our Site. Cookies are small files stored on your device that help us improve our services and provide a personalized experience.
3. How We Use Your Information
Order Processing:
- We use your personal information to process and fulfill your orders, send order confirmations, and provide shipment updates.
Customer Service:
- Your information helps us respond to your customer service requests and support needs more efficiently.
Marketing and Communication:
- With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting.
4. Information Sharing and Disclosure
Third-Party Service Providers:
- We may share your information with trusted third-party service providers to assist us in delivering products and services to you.
Legal Compliance:
- We may disclose your information to comply with applicable laws, regulations, or legal processes.
5. Your Choices
Opt-Out:
- You can opt-out of receiving promotional emails by following the unsubscribe instructions provided in the email.
Cookies:
- Most web browsers are set to accept cookies automatically. You can adjust your browser settings to decline cookies, but this may impact your experience on our Site.
6. Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. It is your responsibility to review this Privacy Policy regularly.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at hello@actv.la or through our contact form.