Simply browse our website, add desired items to your cart, and proceed to checkout. Follow the prompts to provide shipping information and complete your purchase.

We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer payment through PayPal, Apple Pay, and Shop Pay for added convenience. You can select your preferred payment method at checkout.

Yes, we prioritize the security of your payment information. Our website uses secure SSL encryption to protect your personal and financial data during the checkout process.

Yes, we offer flat-rate international shipping. Please checkout our shipping & returns page for more details. Please note that international shipments may result in customer-paid duties/taxes.

We offer free returns and exchanges within 30 days of receiving your order. Please see our Shipping & Returns Policy for more details.

If your order has not shipped yet, we are able to make an address change. Please try to notify us as quick as possible after placing the order so that we can change the address before fulfillment. Once we send the shipment, it is out of our hands and we will not be able to get it back.

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your order by clicking the provided link.

Yes. We are able to modify your order as long as we have not shipped it out. Things that we can change include shipping address, products ordered, prices, etc. If you need to change something after placing an order, please reach out to us as quick as possible so we can make the change before fulfillment. Please note that adding products to your order will result in an additional payment link.

Contact our customer service team at hello@actv.la or through our contact form with your order number, and we will guide you through the process.

Yes, we provide a size guide on each product page to help you choose the right size. If you have further questions, feel free to contact us or send us a DM on instagram for assistance.

Care instructions are provided on the product pages and labels. Generally, we recommend machine washing in cold water and following specific care guidelines for each garment.

Subscribe to our newsletter to receive updates on new arrivals, exclusive promotions, and special offers. You can sign up at the bottom of our website at the footer. You'll also receive a discount code for $10 off your order, just for subscribing.

Unfortunately, only one discount code can be applied per order. Choose the one that provides the best value for your purchase. If a discount code affects multiple different products in your cart, our system will automatically grant you the highest savings configuration.

Yes, we are committed to ethical sourcing and production practices. Our products are made with high-quality materials in socially responsible environments.

Most of our products are made overseas with trusted manufacturing partners that we have vetted and worked with extensively over the course of 5+ years. Our factories are equipped with state of the art apparel manufacturing machinery and clean, safe work conditions for the staff.

At the moment, we operate exclusively online. Our website provides a convenient and secure platform to explore and purchase our products. If we decide to open a physical store, we will be sure to announce it to our email subscribers and Instagram followers.

We are always open to collaborations and sponsorships. Please reach out to us at hello@actv.la with your proposal.

You can reach our customer service team at hello@actv.la or through our contact form. We strive to respond to inquiries within 1 business day.